Why are we “Preferred”?

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An Established, Reputable Nanny Agency in Edmonton

Preferred Personnel has been providing nanny and caregiver services to families Canada-wide since 1981. Visit our Testimonials page to read what parents and families have to say about our overseas and Edmonton nannies.

Responsive & Accessible

Preferred Personnel employs knowledgeable and experienced staff and maintains regular business hours. We are a well-known nanny agency in Edmonton, and are located in a brick-and-mortar office. Feel free to e-mail, call, or come in to speak with our representatives in person. If you require an appointment in the evening, just ask! We can also arrange conference calls for you with overseas nannies on the weekends.

Staff responds promptly to email during business hours. If you happen to be away from home, you can also use the convenient toll-free number. Reaching Preferred Personnel is never difficult, and you can rest assured that your calls and e-mails will always be responded to promptly. Contact Preferred Personnel today, and allow the professional staff to guide you through the process of finding the right Edmonton nanny or caregiver for your family.


Our services are not just about placements; they’re matches. We determine which nannies will be the best fit through a nanny screening process and client consultation. From these interviews, we can align the values and needs of prospective employees and employers. Once that initial selection process is complete, the employer is provided with the profiles of those nannies. He/she then decides which nannies or caregivers to interview, and ultimately, which nanny or caregiver to employ. This is a highly successful process that has worked thousands of times – it is truly tried and tested!

Preferred Personnel takes care of the complicated and time-consuming paperwork the government requires from employers of live-in nannies and caregivers. The staff at Preferred Personnel have expertise in the requirements of various government departments, including Human Resources and Skills Development Canada, Canada Revenue Agency, and Citizenship and Immigration Canada.

Preferred Personnel assists with all aspects of employing a nanny, from providing clients with resource material, to providing payroll account information, to assisting with re-contracting of nannies. Preferred Personnel also offers networking support to overseas and Edmonton nannies. We always follow up with clients and nannies after placement to ensure the engagement is working out for everyone.

Reasonable, Comparable Client Fees

Preferred Personnel charges fees that are comparable to, and often lower than other Edmonton nanny agencies.

Just as it’s unnecessary to pay excessively high fees for engaging a nanny or caregiver, it’s also a warning sign when a nanny agency in Edmonton or elsewhere charges extremely low fees. Often, this indicates the agency offers minimal service and support to keep costs down. Preferred Personnel prides itself on maintaining the right service-cost balance. We offer outstanding service and support, while keeping client costs affordable.

Placement Guarantee

Preferred Personnel provides an unconditional one-year placement guarantee, on all overseas placements. This means that if your nanny or caregiver leaves before fulfilling his or her one-year contract with you, Preferred Nannies Edmonton will be responsible for supplying you with an excellent replacement nanny.

No Fees Charged To Nannies & Caregivers

Preferred Personnel does not charge any recruitment fees to nannies and caregivers and does not take a percentages of their salaries. This ensures that the best caregivers and nannies in Edmonton and overseas come to Preferred Personnel first. In turn, it means the nanny looking after your children or the caregiver looking after your elderly loved one, is truly one of the best. In this business, we focus on relationships rather than sales, and that’s why we’re Preferred!

We are not a “Ghost Agency“

Preferred Personnel works closely with both an Immigration Consultant and a Lawyer. This ensures that we are compliant with stringent government standards and allows us to best service our clients.

When you choose Preferred Nannies in Edmonton, you’re making the right choice for yourself and for those you care about.

Get in touch with our experts and find out why we’re a trusted nanny agency in Edmonton.